Returns & Refunds Policy

Customer satisfaction is our top priority at Strong Wits. If you are not completely satisfied with your purchase, we are here to help.

1. 30-Day Return Window

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return or exchange.

2. Eligibility Criteria

To be eligible for a return:

• Item must be in the same condition as received (unused, unworn, with original packaging).
• Proof of purchase or receipt is required.

3. How to Initiate a Return

To start a return, contact us at Sales@strongwits.com. Once approved, we will provide you with detailed instructions on where to send your package.

Note: Unless the product arrived damaged or defective, customers are responsible for paying the return shipping costs.

4. Refunds

Once we receive and inspect your returned item, we will notify you regarding refund approval. If approved, your refund will automatically be processed back to your original payment method within 5–7 business days.